Solve video and sound (audio) problems

If you can't log in as an administrator, test as the affected user. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it.

If you try to select the line by dragging across the part you can see, you won't get all of it.

Check your Internet connection

N Duplicate: Click anywhere in the Terminal window and paste command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important.

If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges. The test will take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test.

While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there.

Never Miss A Story!

All you have to do is start a reply to this comment and then paste by pressing command-V again. If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary. When you post the results, you might see the message, "You have included content in your post that is not permitted. If that happens, please post the test results on Pastebin , then post a link here to the page you created. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

How To Fix Slow Streaming Video Problems

Feb 28, Feb 22 Feb 28, 1: The AutoCAD application makes some unusual system calls that can cause graphics acceleration to be disabled when it exits. The problem can be resolved, at least temporarily, by relaunching AutoCAD. Will replacing the battery solve the problems? The computer freezes and runs especially slowly when AutoCad is running, but not all the problems. Feb 28, 2: Mar 1, 9: Mar 1, Step A, meaning relaunching AutoCad?

AutoCad does not run on my computer continuously. I have only used it or attempted to use it once in the past three weeks. Jul 21, 4: I'm having a similar issue. Everytime that I try to stream a movie mp4 format into the Chromecast, I end up with problems.

Had a similar issue trying to use my Mac with PS3 Media player. Now, you could argue that I have an issue with my WiFi or other appliances, but my partner has another Mac mine is a MacPro 13" and hers is a MacPro 13" Retina I ran the diagnostic scripts that you mentioned before and I thought I'd put the results down here to see if you could help me figure out what it could be. Jul 15 Max reconnect time: Jul 16 Jul 17 Jul 19 Jul 20 Slow video streaming? More Less. Communities Contact Support.

Sign in. Browse Search. Ask a question. User profile for user: This problem is not restricted to safari but also happens on Chrome and Firefox My mac a 13" Pro, bought mid , version Question marked as Solved User profile for user: Linc Davis Linc Davis. Notebooks Speciality level out of ten: Close the preference pane. If there's no improvement, reboot and test again.

Troubleshoot games, video, audio | Flash Player | Mac

View answer in context. All replies Drop Down menu. Loading page content. Reply Helpful Thread reply - more options Link to this Post. Launch the Console application in any of the following ways: Click Utilities , then Console in the icon grid. Similarly, Netflix requires at least 5Mbps speed to watch its videos. Make sure you have uninterrupted high speed internet while watching online videos.

Apple Footer

Instead of Wi-Fi, connect to the Internet using Ethernet cable. This will improve internet speed and also make it consistent. Thus, you can have smooth network for streaming video. Cookies and temp files slows your system impacting the browser ability to load videos seamlessly. Browsing history affects the performance of your browser and creates interference while loading videos. Clear your browsing history. Many a times slow streaming video problems are caused due to excess of programs running in the background.

When you want to access any web-based video, shutdown all applications, unnecessary windows, and disable browser Add-ons.

How To Fix Slow Streaming Video Problems On Windows Or MAc

High definition videos exert load on internet connection. If the video streaming is too slow or jerky, lower the video quality by making change in the settings of the video. Lowering the quality will not make your videos pixelated.

  • Restart your device.
  • Mac - Firewall.
  • Solve problems with online games.
  • Troubleshoot Flash Player games, video, and audio on a Mac.
  • All replies.

Adjust to a level that they can still be sharp and watchable. Firewalls in your computer network or antivirus in the system may prevent streaming of videos. Turn them off for some time till you access the website and watch the video. Make sure you turn them on after watching the videos. If any downloaded video stored on your computer or any storage media does not play properly or has corrupted due to virus etc. The tool fixes corrupt, broken, choppy, out of sync, jerky or other video playback issues. Now visit the browser website and reinstall the latest version. Try disabling hardware acceleration to fix streaming issue and play the videos fast. Now disable hardware acceleration by dragging the slider to none. Click Apply and OK to close the window. Now restart your computer and access the video. But do not forget to enable Hardware Acceleration, after you finish watching the video.

This should be the last option to try for fixing slow streaming video problem. Try this if all the ways fail to fix video streaming issue. The method will delete the network adapters and their settings on your system. Now restart the PC and check if the video is playing smoothly. Slow video streaming is frustrating when you desperately want to play your favorite game or view movies, TV shows, or live shows etc.