Send us an email b. Anonymous form close x. AirPods and AirPower: Everything We Know AirPower: If you purchased a inch MacBook or MacBook Pro with Retina display and have experienced issues with the anti-reflective coating wearing off or delaminating, Apple may repair the notebook free of charge.
Apple Extended its MacBook Pro Anti-Reflective Coating Repair Program
Apple will replace Retina displays on eligible models purchased as far back as June until October 16, , or within three years of the original date of purchase, whichever is longer. The program was extended to provide affected customers with a longer window of time to get their notebook serviced.
The program has not been publicly announced, but Apple confirmed to MacRumors that repairs continue to be handled internally through AppleCare. Apple does not plan to announce the program publicly at this time, unlike its iPhone 6s battery replacement program and over a dozen others listed on its website. We recommend affected customers schedule a Genius Bar appointment at an Apple Store or contact Apple support by phone, online chat, or email.
Apple's support website will ask for your Mac's serial number, which can be found by clicking on the Apple logo in the top-left corner of the screen and clicking on About This Mac in the dropdown menu. Affected customers can also visit an Apple Authorized Service Provider to determine if their notebook is eligible for coverage. If you have already incurred out-of-warranty costs related to this issue, you may be eligible for a refund, which can be initiated by contacting Apple support directly.
MacRumors revealed the repair program's existence in October following over two years of online complaints from thousands of customers within our discussion forums, on the Apple Support Communities, and elsewhere. A website called Staingate contains a gallery of MacBook Pro models with seemingly damaged anti-reflective coating, revealing that the blemishes can extend across the entire screen in extreme cases. Meanwhile, a Facebook group related to the issue has nearly 9, members and continues to see regular activity.
Related Roundup: MacBook Pro. Buyer's Guide: MacBook Pro Caution. Top Rated Comments View all. Go back to matte screens.
Apple Extends Free Repairs of Anti-Reflective Coating on Select MacBook and MacBook Pro Models
Man, the glass reflection is pretty annoying. I have two ACD's on my bright room and they are gorgeous. I was working on a TB display on a bright rooms and I have to move the monitor all the time to avoid reflections. The MBP is the same.
While I get the look of the glass is nicer, the matte screen is wayyyyy more functional. Amazing Iceman. Apple's QA Department did a terrible job here. Even if it's a free replacement, it already caused trouble and aggravation to the enduser.
Not a good experience. I dunno, "Anti-reflective Coating-Gate" doesn't quite roll off the tongue. Very nice of them. How nice of them to fix a problem they created without additionally charging the customers who have been inconvenienced by it. Not being rude, but then why do you come here? Genuinely curious. I am always fascinated when people denounce something like a religion , and then can't seem to actually "leave" it. Or they become antagonistic. What the hell is going on with Apple these days? Reading stuff like this almost daily is depressing. I had this issue on my rMBP.
While it was inconvenient, Apple replaced the whole lid. Not only that but while there, I was griping about overheating power supply where the Magsafe connects. They ended up replacing the entire logic board and power supply, for free! This would never happen with a PC manufacturer.
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Ohh boy! I remember when people said we were cleaning our screen wrong: I remember those people! Positive they will.
Just got my mid Macbook Pro Retina back from Apple after the screen started degrading a couple of weeks ago. Only found out about this after Googling the problem. Called Apple customer service and they immediately said to take it in to the nearest store which was here in central London. I hate wasting our readers' time. I don't want people to show up for a Genius Bar appointment and be turned away. This document is real.http://1-6180339887.userengage.io/springfield-manual-de-operador-del-campen.php
Apple Extended its MacBook Pro Anti-Reflective Coating Repair Program - MacRumors
It's recent. It's from Apple. MacRumors attracts a broad audience of both consumers and professionals interested in the latest technologies and products. We also boast an active community focused on purchasing decisions and technical aspects of the iPhone, iPod, iPad, and Mac platforms. Got a tip for us? Let us know a. Send us an email b. Anonymous form close x. AirPods and AirPower: Everything We Know AirPower: Apple has extended free repairs of anti-reflective coating issues for select MacBook and MacBook Pro models.
Apple extends free repair program for 2013-2015 MacBook Pro
Apple has authorized coverage within four years from the original purchase date of affected models, according to an internal document distributed to Apple Authorized Service Providers and later obtained by MacRumors. Eligible models, listed below, qualify for a free display replacement within the four-year coverage period. Apple previously confirmed to us that this repair program continues to be handled internally rather than being publicly announced. Apple's support website will ask for your Mac's serial number, which can be found by clicking on the Apple logo in the top-left corner of the screen and clicking on About This Mac in the dropdown menu.
We've learned that Apple has supposedly prohibited support advisors from mentioning details about the anti-reflective coating repair program in online chat sessions, so visiting an Apple Store may be required. If you contact Apple by phone, asking for your call to be escalated to a senior advisor may help. Affected customers can also visit an Apple Authorized Service Provider to determine if their notebook is eligible for coverage. Apple's document states that these third-party repair shops can even replace displays with other damage free of charge so long as the anti-reflective coating issues are present.
Apple's internal document also states that customers who already incurred out-of-warranty costs related to this issue continue to be eligible for a refund, which can be initiated by contacting Apple support directly.
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Apple first began this repair program in October , and already extended it once , after some MacBook and MacBook Pro users experienced issues with the anti-reflective coating wearing off or delaminating on Retina displays. The damage appears to be caused by a variety of factors, including the pressure of the keyboard and trackpad on the display when closed, and the use of incorrect third-party cleaning solutions with microfiber cloths. Over 12, customers joined a Facebook group dedicated to the issue, and hundreds of others have claimed to be affected across the Apple Support Communities, MacRumors forums, Twitter, Reddit, and other discussion platforms.
The website Staingate. Related Roundup: MacBook Pro. Buyer's Guide: MacBook Pro Caution. Top Rated Comments View all.